What is Digital Knowledge Management (DKM) and Basics about a DKM Platform?

Open Source KnowledgeBase Software

Knowledge, information, and data are extremely important for any organization. One needs to keep track of knowledge about their organization and share it in the correct way to ensure better customer support, better knowledge sharing and collaboration. There are some...

Examples of knowledge management system

Knowledge management is a simple concept for those who understand it. Building a knowledge base, managing it in a way that it improves customer experience, updating the knowledge so it is accurate and up-to-date and encouraging people to use it...
knowledge-management-process

What is the knowledge management process?

"The greatest enemy of knowledge is not ignorance, it is the illusion of knowledge." - Daniel J. Boorstin Many businesses feel that just because they utilize certain tools and knowledge management process for decision making and knowledge creation, they have...